VOC API

Bring brand social insight into your product

Collection, structuring, semantic search, and AI analysis. Server-to-server, pay-as-you-go — end users only ever see the partner brand.

Read the guide Apply for VOC

Get a Pangolinfo token

Apply for VOC access

VOC access is enabled by the Pangolinfo team

Call the VOC API

Reuse your existing token for the first call

VOC API Console

Request

POST /api/v1/voc/spaces/prepare
Authorization: Bearer <JWT>
Content-Type: application/json

{ "query": "Anker" }

Response

{
  "code": 0,
  "data": { "data": {
    "industryCandidates": ["Consumer Electronics"],
    "suggestedKeywords": ["anker charger"],
    "cost": { "estimatedPoints": 10080 }
  } }
}

One-line Knowledge Space

Create a brand knowledge space in a single call, collect across 7+ social platforms, and reuse the structured data indefinitely.

Structured Data & Semantic Search

Metrics, posts, sentiment, voice share, competitor comparison and risk alerts — all read-only and free.

AI Deep Follow-up

Ask free-form questions and get a synthesized report, or assemble a VOC report kit locally with the partner’s own AI.

Persona VOC

Generate a persona board and run simulated interviews. Overview, sections, progress and questions are free; generation costs 99 credits.

Brand Isolation

End users only ever see the partner’s product. Responses expose no underlying data-source account or identity, returning only the partner-scoped point cost.